Returns
Return an item
Changed your mind or ordered the wrong part? Send it back in a few easy steps. No need to email us first.
- 1Check it can come backWithin 14 days of delivery, unused, and in its original packaging.
- 2Fill in the formIt only takes a minute. You'll need your order number.
- 3Print your return slipIt appears as soon as you send the form. No printer? Write your order number on a note.
- 4Post it to us, trackedPut the slip in the parcel and keep your proof of postage.
- 5We refund youOnce it arrives and we've checked it, we refund your original payment within 14 days.
Return address
The Car Key Shop6 Grange Court
Badsworth
Pontefract
WF9 1BQ
We can't accept returns on: Lishi tools and lock picks, remotes or keys that have been programmed or had the blade cut, sale items and gift cards. Faulty, wrong or damaged items are always put right.