Delivery
Fast UK delivery, dispatched the same day
Order before 3pm, Monday to Friday, and we'll pick, pack and dispatch your order the same day. On Saturdays, Special Delivery orders placed before 12pm go out the same day. Free UK delivery on orders over £30, and we now deliver across the EU.
- 3pmOrder by this time, Monday to Friday, for same-day dispatch
- £30Free UK delivery on orders over this amount
- Royal MailTracked and Special Delivery options at checkout
How it works
- 1Order before 3pmMonday to Friday, paid in full.
- 2We pick, pack & dispatchthe same day. Orders after 3pm go out the next working day. On Saturdays we dispatch Special Delivery orders placed before 12pm; other weekend orders go out on Monday.
- 3Royal Mail deliversusing the service you chose at checkout.
UK delivery
- Free standard deliveryOn UK orders over £30 FREE
- Royal Mail 2nd Class TrackedTracked 48 · aims to deliver in 2–3 working days £3.30
- Royal Mail 1st Class TrackedTracked 24 · aims to deliver the next working day £3.95
- Royal Mail Special DeliveryGuaranteed by 1pm next working day · free over £150 £7.95
- Royal Mail Special Delivery – SaturdaySaturday Guaranteed service £11.50
International delivery
- Free EU deliveryOn EU orders over £150 FREE
- Germany, Ireland & DenmarkRoyal Mail International Tracked · up to 250g £11.95
- Rest of the EURoyal Mail International Tracked · up to 250g £12.95
- RomaniaRoyal Mail International Tracked · up to 250g £17.95
You'll see every option available for your address at checkout.
Good to know
- Paid in full first All orders must be paid for in full before they can be dispatched or collected.
- Compensation cover Tracked 24 and Tracked 48 cover up to £75. Special Delivery covers up to £750, so choose it for higher-value orders.
- Missing parcels Royal Mail needs at least 7 working days after the due delivery date before a loss claim can be made.
- Europe delivery times EU orders go Royal Mail International Tracked and usually arrive in 3–5 working days. Heavier orders cost a little more, shown at checkout.
- EU VAT included EU prices include VAT, collected at checkout through our IOSS registration, so there's no import VAT to pay on delivery.
- Lock picks to Hungary Hungarian law doesn't allow lock picks, so we can't send Lishi tools or lock picks to Hungary.
Questions about your order?
Send us your order number and we'll get back to you quickly.